Update Effective November 1, 2018
- Proofreading is done using annotations in a PDF file. Contact Darcy for more proofreading options.
- Scoping is available in Stenograph’s Case CATalyst, Advantage’s Eclipse, and Stenovations’ DigitalCAT at this time.
- Turnaround time will be calculated beginning at the time stamp of the email acknowledging receipt of the job file(s), and ending at the deadline (date and time) given by the client. If a time of day is not given, it will be assumed that close of business (5:00 p.m.) is acceptable. Time zone differences will, of course, be taken into account when making this calculation. Thornburg Writing and Editing, LLC, is based in the Eastern U.S. time zone.
- Larger jobs which are broken into multiple files may or may not have multiple turnaround times. For example, a 250-page job broken into five 50-page files could have two or three files received in a standard turnaround time frame and the remainder received in a rush time frame. This can also be the case for different combinations of numbers of files and for rush versus daily time frames and so on.
- In the case of files received in different turnaround time frames, each file will be billed according to the time stamp of the email acknowledging receipt of that file, instead of the job as a whole. Multiple files with the same turnaround time will be grouped accordingly on the billing invoice.
- If a job or job-part file is not received with enough time before the deadline to finish proofreading, the client will be notified and given the opportunity to either provide a new deadline or make another decision as to the disposition of that particular job or file. When possible, notification will be sent in advance as to how much time will be necessary for larger files and/or jobs to be completed before the deadline.
- New proofreading clients will receive a discount on the first 15 pages of the first job completed equal to the standard turnaround per-page cost. This could result in a 100% discount for those 15 pages, in the case of the entire job scheduled as standard turnaround time.
- Clients who refer new clients to Thornburg Writing and Editing, LLC will receive a discount equal to $0.15 per page off of any job of their choice, per new client referred. This discount will be valid beginning after the referred/new client’s first job has been completed.
- For policies regarding proofreading rates, turnaround times, and upcharges, please consult the table on the Proofreading Rates page.
- Invoices will be sent the 1st day of the month following work that has been completed for each client.
- Payment will be due the 1st day of the next month, by PayPal, credit card, or check.
- One reminder will be sent on the 2nd day of the month that payment is due; after that, a grace period of 3 days will be given.
- If payment is still not received by the 5th of the month, a late fee totaling 10% of the late payment will be billed immediately.
- In addition, no new jobs—proofreading or scoping—will be accepted from a client until their invoices are paid in full.